Shane Ferdinandus

  • Dialog Axiata PLC: As the Front-Line Operations & Call Center Operations Trainer, this was the humble beginnings of his career and Life as a Trainer, where his Passion for Service and People overflowed in to Training & Development of his own colleagues
  • Cinnamon Grand Colombo [John Keells Holding PLC]: As the Assistant Manager – Learning & Development Shane started his journey of developing his skills as a Trainer, which he believes no other industry could have given him and has been the catalyst to his success with People and Processes
  • Anantara Luxury Hotels & Resorts Sri Lanka: As the Head of Training & Duality, he Localized and developed a New Way of Training and Coaching the Hospitality Industry, which laid the foundation of the Training arm at Anantara Kalutara
  • Resplendent Ceylon Luxury Boutique Hotels (by Dilmah]: As the Senior Manager / Consultant – Organizational Development & Training, he strategized and developed the entire OD & Training Framework for All the Luxury Properties under the Group by spearheading the strategic rollout across the board, uplifting the overall service levels
  • Organisational Development Consultant – City & Guilds UK, 2011
  • Corporate Training Consultant – City & Guilds UK, 2012
  • Advanced Diploma Holder in Training, Teaching & Assessing Professionals – City & Guilds
  • Certified Master Trainer – Emirate Academy of Hospitality Management – 2010
  • Behavioural Change | Emotional intelligence (Mind-Set Change)
  • Communication | Public Speaking | Presentation Skills
  • Leadership Development | Train The Trainer
  • Social Intelligence | Etiquette Soft Skills | Personal Branding
  • Service Excellence & Sales Training
  • Employee Engagement
  • Process & Customer Journey Mapping
  • Heyleys Advantis Limited
  • Standard Charted Bank
  • Ceylon Tobacco Company
  • Marriot Group Hotels
  • House of Fashion
  • Torrent Pharma Ltd
  • Avenierr Pharma (PVT) Ltd
  • Salon Nayana
  • Sri Lanka Department of Pensions
  • Resplendent Ceylon Luxury Boutique Hotels & Resorts (Dilmah)