Shane Ferdinandus

Trainer

Dialog Axiata PLC: As the Front-Line Operations & Call Center Operations Trainer, this was the humble beginnings of his career and Life as a Trainer, where his Passion for Service and People overflowed in to Training & Development of his own colleagues
Cinnamon Grand Colombo [John Keells Holding PLC]: As the Assistant Manager – Learning & Development Shane started his journey of developing his skills as a Trainer, which he believes no other industry could have given him and has been the catalyst to his success with People and Processes
Anantara Luxury Hotels & Resorts Sri Lanka: As the Head of Training & Duality, he Localized and developed a New Way of Training and Coaching the Hospitality Industry, which laid the foundation of the Training arm at Anantara Kalutara
Resplendent Ceylon Luxury Boutique Hotels (by Dilmah]: As the Senior Manager / Consultant – Organizational Development & Training, he strategized and developed the entire OD & Training Framework for All the Luxury Properties under the Group by spearheading the strategic rollout across the board, uplifting the overall service levels

Organisational Development Consultant – City & Guilds UK, 2011
Corporate Training Consultant – City & Guilds UK, 2012
Advanced Diploma Holder in Training, Teaching & Assessing Professionals – City & Guilds
Certified Master Trainer – Emirate Academy of Hospitality Management – 2010